African Artworks Pty Ltd
From our warehouse located near CBD Melbourne African Artworks Pty Ltd ships it African + Australian Product Range, Wood carvings, Stone carvings, Indigenous Creations many more items through-out Australia and Worldwide.
African Artworks Pty Ltd ships every Monday, Wednesday and Friday.
Order and Pay prior to 12:00pm on Monday, Wednesday and Friday and we send all orders the same day.
If you need your items sent on non shipping days, you can arrange a courier or we can arrange shipping via Australia Post Express Parcel Service. Additional charges will apply.
Australia Post Shipping
Q: How do you normally send your orders?
A: Unless otherwise requested, all our orders are shipped via Australia Post Parcel Service.
Q: Do you do Express Post?
A: Yes we do, you need to select the postage option at check out and we can take care of the rest. Once we have picked and packed your order. We calculate which Express Post Parcel option is the most economical and update the order with the correct Express Post costs. An email is automatically sent to you so you can complete the payment process.
Q: Do you ship to overseas addresses?
A: Yes we do. If you use a Freight agent, we will pass the goods and appropriate documentation over to them at time of pick up. We will liaise directly with the Freight Agent on your behalf. All freight costs are charged via your freight agent and not African Artworks Pty Ltd.
If you do not have a freight agent we will send ALL overseas items via Australia Post Air Parcel Service, at your cost.
Once we have picked and packed your order we can calculate the shipping and handling costs and update the order for you to process payment.
Other Shipping Services
Q: Can I use my own Freight / Courier service?
A: Yes you can, the check out provides for the options to select own courier. Please note the charges for the freight are not shown on Check Out and all freight cost will be charged via your current freight agreement account.
The system already has your default shipping method details. When you proceed to Check Out the order shows your preferred method of delivery
Free Shipping - Standard
Q: Do you provide free shipping?
A1: As a general rule we do not. However, if you believe you will be ordering from us in bulk on a continuous basis, please contact us and we are happy to discuss the details with you.
A2: To qualify for free shipping on an ongoing basis African Artworks Pty Ltd would be looking at large monthly order in excess of the MOV every month.
Please note we are a Bulk Wholesaler and there is a Minimum Order Value( MOV) of $60.00 excluding GST and freight charges.
A3: Free shipping is NEVER available with there is a website wide discount promotion being offered.
Free Shipping – Special Offers
From time to time, African Artworks Pty Ltd will offer "Free Shipping" on all orders that meet special criteria.
A. Running a series of promotions, or
B. If the order is over a certain value. The details will be displayed on the web site
To qualify for free shipping during this promotion period. All orders must
A. be more than the Minimum Order Value for this Promotion excluding GST.
B. be paid for at time of placig order. That is pre paid before shipping.
C. be placed via this on line system. Telephone, email, fax or postal orders the order do not qualify.
***Please note FREE Shipping is never included when there is a web site wide discount promotion being offered. You are given a choice either accept the discount promotion and pay for shipping or advise you want free shipping and we will remove the promotion being offered.